Senior Customer Success Manager
Luma AISan Francisco, California, United States
Posted May 22, 2026
Full Time
About the Company
Luma's mission is to build multimodal AI to expand human imagination and capabilities.
Job Description
Senior Customer Success Manager role at Luma, responsible for driving sustained growth in platform usage and expansion across enterprise accounts.
Requirements
- 5–10+ years experience in Strategic Account Management, Enterprise Sales, or commercial Customer Success within SaaS, AI or enterprise technology.
- Proven track record of driving expansion and growth within large, complex accounts.
- Strong commercial mindset, with the ability to identify and execute revenue opportunities.
- Comfortable working with data, dashboards and usage metrics to inform decision-making.
- Able to navigate and influence multiple stakeholders across large organisations.
Benefits
- 401k Matching
- Generous Paid Time Off
