The Senior Software Implementation Engineer plays a key role in the successful technical delivery of Lumin Digital's digital banking platform, acting as both a solutions engineer and technical consultant. They are responsible for implementing platform features, supporting data conversions, and working directly with clients from implementation kickoff through production launch.
Requirements
- Lead full-cycle technical implementations of the Lumin Digital banking platform for new clients
- Serve as the primary technical point of contact for client stakeholders
- Implement and configure Lumin Digital's banking product components
- Perform testing and validations of each product feature
- Ensure client expectations are satisfied on the committed deliverables
- Manage client environments across, staging, pilot and production
- Develop and document custom solutions and integrations leveraging Lumin Digital's SDK, APIs and available tooling
- Partner with Product, Engineering, Services, and Support teams to coordinate deliverables
- Communicate implementation status, risks, blockers, and milestones clearly
- Support data conversion and migration efforts
- Support load testing efforts and help fine tune any performance issues
- Troubleshoot and resolve technical issues across all phases of implementation
- Identify opportunities to improve implementation methodologies and tooling
- Collaborate cross-functionally with Engineering, Product, Services, and Support teams
- Provide post-launch support and contribute to Tier 2/Tier 3 production support
Benefits
- Generous Paid Time Off
- 401k Matching
- Tuition Reimbursement
- Relocation Assistance
- Health, Dental, and Vision Insurance