Senior Software Implementation Engineer

The Senior Software Implementation Engineer plays a key role in the successful technical delivery of Lumin Digital's digital banking platform, acting as both a solutions engineer and technical consultant. They are responsible for implementing platform features, supporting data conversions, and working directly with clients from implementation kickoff through production launch.

Requirements

• Lead full-cycle technical implementations of the Lumin Digital banking platform for new clients
• Serve as the primary technical point of contact for client stakeholders
• Implement and configure Lumin Digital's banking product components
• Perform testing and validations of each product feature
• Ensure client expectations are satisfied on the committed deliverables
• Manage client environments across, staging, pilot and production
• Develop and document custom solutions and integrations leveraging Lumin Digital's SDK, APIs and available tooling
• Partner with Product, Engineering, Services, and Support teams to coordinate deliverables
• Communicate implementation status, risks, blockers, and milestones clearly
• Support data conversion and migration efforts
• Support load testing efforts and help fine tune any performance issues
• Troubleshoot and resolve technical issues across all phases of implementation
• Identify opportunities to improve implementation methodologies and tooling
• Collaborate cross-functionally with Engineering, Product, Services, and Support teams
• Provide post-launch support and contribute to Tier 2/Tier 3 production support

Benefits

• Generous Paid Time Off
• 401k Matching
• Tuition Reimbursement
• Relocation Assistance
• Health, Dental, and Vision Insurance