Business Analyst

We’re seeking Business Analysts at various levels to support long-range development initiatives for large, complex public transit environments. These roles focus on analyzing, developing, and improving processes, procedures, and workflows that support infrastructure maintenance, system integration, and program delivery.

Requirements

• Analyze current-state maintenance, operational, and engineering workflows related to communications and signaling systems.
• Support development and documentation of future-state processes, procedures, and standards to improve system performance and maintainability.
• Facilitate workshops and working sessions with maintenance, engineering, and operations stakeholders to gather requirements and validate processes.
• Identify gaps, inefficiencies, and risks in existing workflows and support development of recommended improvements.
• Support integration of new disciplines, systems, and technologies into existing maintenance and operational frameworks.
• Develop process maps, standard operating procedures, and supporting documentation.
• Track action items, decisions, and deliverables across multiple initiatives.
• Support preparation of reports, presentations, and materials for program leadership.

Benefits

• Unlimited flexible time off
• Paid holidays
• Paid parental leave
• Health, dental, and vision insurance
• Flexible spending accounts (healthcare and dependent or elder care)
• Long-term disability insurance
• Short-term disability insurance
• Life insurance and accidental death and dismemberment
• 401(k) plan with guaranteed employer contribution
• Formal career planning and development program
• $2,500 annually toward professional development
• Wellness program with monthly wellness stipend
• Company cell phone or cell phone plan reimbursement
• Free personalized meal planning and nutrition support with a registered dietitian
• Free personal financial planning services
• Employee assistance program
• Employee discounts
• Employee referral bonus