Business Analyst

The Business Analyst works in the IT department to re-engineer technical processes for greater efficiencies for the company. The Business Analyst works with the business user to determine cause of issues and determines appropriate personnel involvement and provides ongoing support and resolution to clients.

Requirements

• Gather functional business requirements and work with Developers to draft technical documentation.
• Participate in meetings with Developers and team members.
• Partner with Developers to troubleshoot technical issues and participant in testing.
• Maintain current system operational knowledge and documentation.
• Provide ongoing support and resolution to clients.
• Acts as a liaison between business user and information systems by planning, conducting, and directing the analysis of complex business problems to be solved with automated systems.
• Works in the IT department to reengineer technical processes for greater efficiencies for the company.
• Provides technical assistance in identifying, designing and specifying systems and procedures that are cost effective, efficient and meet business requirements and corporate strategic goals.
• Provides business consultation, defines business requirements, and analyzes project impacts (business and systems). Performs an analysis of the facts and identifies potential solutions that will meet the business requirements.
• Prepares scope documents, system specifications and design recommendations for information system changes based on a thorough understanding of the business area and processes.
• Facilitates and understands data capture and tracking requirements defined by the business to monitor and improve projects and processes.
• Develops and delivers project related presentations to gain consensus of final approval to move forward with the project.
• Works with the business user to determine cause of issues and determines appropriate personnel involvement (IT hardware, software, user, training, etc.) and either fixes/ resolves issue or sends to the appropriate IT person to make programming repairs to system.
• Makes recommendations to management on system and procedure improvements to ensure a more safe, reliable and accurate system and interface interaction.