Case Management Support Specialist (7651)

Lutheran Services Florida (LSF) is seeking a talented Case Management Support Specialist to assist Dependency Case Managers in providing services to families and assist with the retention of case managers. The ideal candidate will have a high school diploma or GED, prior case management experience, and excellent written and verbal communication skills.

Requirements

• Supports the case management team in promoting efforts to achieve team and performance goals
• Utilizes various software applications to compose and/or type letters, memos, reports, and other documents
• Requests records, reports, and other documents from various providers for children and adults in active cases
• Contact clients and caregivers via telephone to obtain information
• Assist with completing Health Risk Assessments, Out of County Service (OCS) packets, and ICPCs
• Assist in completing outstanding issues on the daily Data Discrepancy report and maintaining FSFN education and medical tabs as requested
• Accurately documents all case activities in the Florida Safe Families Network database within 48 hours

Benefits

• Medical
• Dental
• Vision
• Telehealth
• Employee Assistance Program (EAP)
• Employer paid life insurance (1X salary)
• 13 paid holidays + 1 floating holiday
• Generous PTO policy (starting at 16 working days a year)