Comercial IT (Puebla)

LUZA Group is a Portuguese multinational with a strong presence in key markets, offering innovative solutions in engineering, IT, design, consulting, Industry 4.0, training, and recruitment. We are looking for an IT Commercial professional to identify and prospect new business opportunities, evaluate and qualify potential clients, and provide outsourcing solutions.

Requirements

• Prospecting: Identify and prospect new business opportunities for IT outsourcing services
• Client Potential Evaluation: Evaluate and qualify potential clients to ensure they fit the ideal client profile for the services offered
• Client Needs Analysis: Understand the technological challenges and needs of potential clients to offer suitable outsourcing solutions
• Consulting: Act as a consultant, providing recommendations on how IT outsourcing can solve specific problems and improve operational efficiency
• Proposal Development: Create detailed proposals describing outsourcing services, benefits, and contractual terms
• Presentations: Conduct presentations and demonstrations of services to potential clients, highlighting the advantages and benefits of IT outsourcing
• Contract Negotiation: Negotiate contract terms, including service scope, service levels (SLA), and prices
• Sales Closure: Finalize contracts and ensure agreement signatures with clients
• Relationship Maintenance: Develop and maintain strong relationships with current and potential clients to ensure satisfaction and identify expansion opportunities
• Post-Sales Service: Monitor service performance and ensure client expectations are met
• Client Comments: Collect client comments on services provided and collaborate with the delivery team to resolve any issues or improve services
• Continuous Improvement: Use client feedback to adjust proposals and improve service offerings

Benefits

• Compliance with Labor Law and above