The General Manager (GM) at Miss J's Café is responsible for overseeing the day-to-day operations of the café, ensuring smooth and efficient service, and maintaining a positive, productive environment for both staff and customers.
Requirements
- Proven experience as a General Manager or similar managerial role in the foodservice industry
- Strong leadership, organizational, and problem-solving skills
- Exceptional customer service skills with a passion for delivering excellent guest experiences
- Ability to manage financials, analyze reports, and make data-driven decisions
- Knowledge of food safety, inventory management, and general café operations
- Excellent communication and interpersonal skills
- Ability to work flexible hours, including evenings and weekends, as required
- Proficiency in POS systems, scheduling software, and Microsoft Office