General Manager responsible for overseeing all aspects of the café’s operations, ensuring excellent customer service, high-quality food and beverage offerings, and a positive work environment.
Requirements
- Proven experience in a management role within the hospitality industry
- Strong leadership, communication, and interpersonal skills
- Excellent customer service and conflict resolution abilities
- Solid understanding of financials, including budgeting, P&L management, and cost control
- Ability to think strategically to drive business growth and improve customer satisfaction
- Knowledge of food safety regulations and best practices in the restaurant industry