Customer Service Executive
M&G plcStirling
Posted March 9, 2026
Full Time
About the Company
M&G is a savings and investments firm with a heritage dating back over 175 years.
Job Description
Our purpose is to give everyone real confidence to put their money to work. We are seeking a Customer Service Executive to contribute to a positive environment focused on delivering great service experiences to customers and their advisers.
Requirements
- Ability to understand customers' and advisers' needs
- Team work, collaboration with colleagues, and role modelling of behaviours
- Quality and accuracy are key requirements to deliver excellent customer experience
- Experience of working with Bonds or Annuities desirable
- Excellence in Execution – proactively seeks ways to improve personal and organisational effectiveness
Benefits
- Pension scheme with 18% contribution
- Share Save and Share Incentive Plan
- Financial wellbeing and support services
- 38 days annual leave
- Time Off When You Need It policy
- Inspiring Families policy with comprehensive support and paid parental leave
- Health & Protection cover
