Retail Operations Lead - Cape Town
M-KOPACape Town, Western Cape, South Africa
Posted April 9, 2026
Full Time
About the Company
M-KOPA is a pan-African fintech that extends financial access to people who've historically been locked out of it.
Job Description
The Retail Operations Lead is responsible for executing the retail channel in South Africa, managing Retail Team Leads, and driving sales performance and operational standards across a distributed team or store network.
Requirements
- Demonstrated experience in retail or multi-site field operations
- Established capability in people leadership
- Strong data fluency and reporting discipline
- A Bachelor's degree in Business, Operations Management, or a related field
Benefits
- Diverse development programs
- Coaching partnerships
- On-the-job training
- Family-friendly policies
- Well-being prioritized
- Flexibility