Retail Team Lead - Free State

M-KOPA is hiring a Retail Team Lead to provide leadership across service centres, stock depots, and sales points in South Africa. The role involves overseeing operations, driving customer experience standards, leading retail training, and managing the people and processes that keep the retail channel performing.

Requirements

• Proven experience in a team leader or supervisory role within retail operations
• Strong working knowledge of inventory management systems and retail operations processes
• The organisational capability and leadership presence to manage a diverse team including Retail Trainers and Customer Care Executives

Benefits

• Diverse development programs
• Coaching partnerships
• On-the-job training
• Family-friendly policies
• Prioritization of well-being
• Embracing flexibility