Software Engineer I — Salesforce Integration (Tier 2 Security Clearance)

M&S Consulting is seeking a Software Engineer I to provide engineering support across Salesforce integration activities for a federal contact center program. The role applies accepted software engineering practices to design, develop, and document integration solutions and coordinates with the management team on problem resolution.

Requirements

• Design systems and programs to meet complex Salesforce integration business needs
• Code, test, debug, implement, and document moderately complex software programs supporting contact center integration requirements
• Prepare detailed specifications from which integration programs are developed and coded
• Ensure programs meet standards, technical specifications, and applicable IT governance requirements
• Perform technical analysis and component delivery across integration workstreams
• Analyze and gather information from existing Salesforce and contact center systems
• Support software development cost estimation and schedule planning
• Explore new technologies and design approaches to address integration requirements
• Coordinate with the management team to ensure problem resolution and client satisfaction
• Complete tasks within estimated timeframes and budget constraints
• Support UAT and go-live activities
• Attend scheduled and ad hoc meetings as required

Benefits

• Health Insurance
• Paid Time Off
• 401k Matching
• Professional Development Opportunities