Technology Enablement Specialist

We are seeking a Technology Enablement Specialist to empower employees through personalized training, enablement programs, and ongoing support, ensuring high proficiency in the technologies that drive business growth and productivity.

Requirements

• Define role based proficiency standards for key applications
• Conduct one on one technology skills assessments for all employees
• Develop gap analyses and create individual training plans tailored to each employee
• Build curricula using adult learning best practices and accessibility standards
• Maintain an evolving catalog of learning resources and publish roadmaps, FAQs, and release note briefings for new features
• Deliver training through multiple formats: large group presentations, small group workshops, micro learning videos, interactive labs, and personalized coaching sessions
• Provide consultative guidance to reduce how to support tickets and promote self-service
• Create job aids, quick reference guides, and maintain a knowledge base of resources
• Partner with HR and IT to embed training into onboarding and change management initiatives
• Establish and manage a champions network to reinforce best practices across departments
• Track adoption metrics, proficiency scores, and training effectiveness
• Report KPIs and continuously refine programs based on feedback and data

Benefits

• Competitive salary commensurate with experience
• Comprehensive benefits package including medical, dental, and vision coverage
• 401K Retirement Savings + Company Match
• Paid Vacation, PTO and Holidays
• Company sponsored life insurance and LTD
• Health Savings Account + Company Match
• Generous Employee Discount
• Verizon Discount
• Referral Bonus Program
• Opportunities for professional development and career advancement