We are seeking a Technology Enablement Specialist to empower employees through personalized training, enablement programs, and ongoing support, ensuring high proficiency in the technologies that drive business growth and productivity.
Requirements
- Define role based proficiency standards for key applications
- Conduct one on one technology skills assessments for all employees
- Develop gap analyses and create individual training plans tailored to each employee
- Build curricula using adult learning best practices and accessibility standards
- Maintain an evolving catalog of learning resources and publish roadmaps, FAQs, and release note briefings for new features
- Deliver training through multiple formats: large group presentations, small group workshops, micro learning videos, interactive labs, and personalized coaching sessions
- Provide consultative guidance to reduce how to support tickets and promote self-service
- Create job aids, quick reference guides, and maintain a knowledge base of resources
- Partner with HR and IT to embed training into onboarding and change management initiatives
- Establish and manage a champions network to reinforce best practices across departments
- Track adoption metrics, proficiency scores, and training effectiveness
- Report KPIs and continuously refine programs based on feedback and data
Benefits
- Competitive salary commensurate with experience
- Comprehensive benefits package including medical, dental, and vision coverage
- 401K Retirement Savings + Company Match
- Paid Vacation, PTO and Holidays
- Company sponsored life insurance and LTD
- Health Savings Account + Company Match
- Generous Employee Discount
- Verizon Discount
- Referral Bonus Program
- Opportunities for professional development and career advancement