Associate, Direct-to-Consumer Marketing & Ecommerce

Macmillan is seeking a proactive, detail-oriented, and highly organized Associate, Direct-to-Consumer Marketing & Ecommerce to support the daily operations and campaign execution of our growing D2C team within the Consumer Insights, Marketing & Analytics (CIMA) department.

Requirements

• 1–2 years of experience in marketing, ecommerce, digital content, or campaign operations, ideally in publishing, media, or consumer marketing.
• Interest in ecommerce, digital marketing, and audience engagement, with a passion for connecting readers to the books and content they love.
• Excellent organizational skills and attention to detail, with experience managing calendars, timelines, and multi-step workflows.
• Proficiency with ESP and CRM platforms (HubSpot, Klaviyo, Mailchimp), ecommerce platforms (Shopify), and social commerce (Meta Shop, TikTok Shop), analytics/reporting tools (Google Analytics, Power Bi)
• Strong written and verbal communication skills, with the ability to coordinate effectively across teams and stakeholders.
• A data-informed mindset with curiosity for campaign performance, consumer behavior, and digital conversion tactics.
• Ability to manage multiple projects simultaneously and prioritize effectively in a fast-paced, deadline-driven environment.
• A proactive, solutions-oriented problem solver who thrives in collaborative, cross-functional settings and is eager to learn new tools and techniques within the AI and digital marketing space marketing techniques.
• Proficiency in Microsoft Office and Google Workspace; familiarity with creative and tracking tools such as Photoshop, Canva, WordPress, and project management platforms.

Benefits

• Competitive salary
• Opportunity to learn from experienced marketers
• Collaborative, book-loving environment