Customer Success Manager
Macquarie Technology GroupSydney, New South Wales, Australia
Posted August 14, 2025
Full Time
About the Company
Macquarie Cloud Services is Australia's #1 Technology Great Place to Work 2025, with a strong focus on customer experience and employee satisfaction.
Job Description
Join our team as a Customer Success Manager in Sydney and help shape our customer success function. As a key member of our team, you'll drive ongoing customer engagement, foster account growth and retention, and ensure customers achieve maximum value from our solutions.
Requirements
- Experience in technology, SaaS or Cloud industries
- 3+ years of experience in a customer success role
- Passionate about customer experience and technology
- Excellent interpersonal, communication, and problem-solving skills
Benefits
- Flexible work arrangement
- Professional development opportunities
- Opportunity to make a real impact on customer outcomes
