Welfare Officer

Support students to thrive as a Welfare Officer at Macquarie University, championing welfare, navigating complexity, and making a genuine difference in young lives. Provide critical welfare support to students, with a focus on the care, safety, and experience of international students under 18.

Requirements

• Degree or equivalent experience in health services or a related discipline.
• Knowledge of student wellbeing issues, including those specific to international students.
• Knowledge of ESOS compliance and the University's obligations toward under 18 and under 17 residential students, including Working with Children compliance obligations.
• Understanding of the student visa process.
• Demonstrated experience undertaking complex administration functions within tight deadlines.
• Ability to build and manage partnerships with key internal and external stakeholders.
• Knowledge of escalation processes and the ability to contribute to continual improvement and transformation initiatives in student support services.

Benefits

• Flexible, hybrid work arrangements
• 17% Superannuation
• Subsidised onsite parking options
• Extensive training and professional development programs
• Onsite childcare facilities to support working parents
• Onsite vacation care during school holidays
• Discounted health insurance
• Subsidised membership at our Sport & Aquatic Centre
• Access to an Employee Assistance Program for free and confidential support
• Convenient onsite GP, imaging, and physiotherapy clinics