Student Wellbeing Officer

Be the first point of support — help students thrive through compassionate, connected wellbeing care. The Student Wellbeing Officer will provide first-contact support to students accessing wellbeing services, including appropriate initial support, triage, and escalation as required. This is a full-time, continuing role based onsite at Macquarie University, Wallumattagal Campus, North Ryde.

Requirements

• Relevant qualification and previous experience in a pastoral or student support role
• Current Mental Health First Aid certification (or willingness to obtain)
• Demonstrated experience working effectively as part of a multidisciplinary team
• Ability to respond to the needs of diverse student groups, providing information, advice, and guidance while clarifying procedures and responding to feedback
• Strong analytical skills, including the ability to analyse student caseload data and report on trends to managers and colleagues
• Ability to analyse data provided by external agencies or other university departments (e.g., student satisfaction data)
• High motivation and a genuine desire to make a positive impact on student life at the University

Benefits

• Annual base salary from $86,087- $97,879 per annum
• 17% superannuation
• Annual leave loading
• Flexible, hybrid work arrangements
• Onsite childcare facilities
• Onsite vacation care during school holidays
• Discounted health insurance
• Subsidised membership at the Sport & Aquatic Centre
• Access to an Employee Assistance Program
• Convenient onsite GP, imaging, and physiotherapy clinics