Customer Success Associate
MacrobondWest Pomeranian Voivodeship, Poland
Posted May 29, 2026
Full Time
About the Company
Macrobond, founded in Malmö in 2008, is a data platform that delivers comprehensive economic and financial datasets, macroeconomic analysis tools, and advanced charting and visualization capabilities. By centralizing data and automating repetitive tasks, it enables finance professionals to move from spreadsheet overload to rapid, actionable insights. The company’s distinctive value lies in its streamlined, user‑friendly interface that cuts through noise and eliminates grunt work, fostering a culture of efficiency and innovation. Macrobond’s focus on high‑quality data and intuitive tools positions it as a trusted partner for institutions seeking to accelerate decision‑making.
Job Description
This is an exciting opportunity for someone looking to build a long-term career in Customer Success. The role offers exposure to customer relationship management, renewals, engagement strategies, and scalable Customer Success operations.
Requirements
- Strong organisation and time management
- Ability to manage a high-volume customer portfolio
- Professional and proactive communication skills
- Curiosity about customer needs and use cases
- Consistency and reliability in execution
- Balance between responsiveness and operational discipline
- Collaborative mindset and positive attitude
- Interest in learning Customer Success and commercial skills
- Comfort working within structured processes and playbooks
Benefits
- Private health care and sport benefit
- Language learning platform
- Internal, external or online (e.g. Udemy) training possibilities
- Hybrid work model
- A modern office in the city center with an amazing chillout space
