Manager, Sales and Customer Service
Macy'sIllinois, United States
Posted November 11, 2025
Full Time
About the Company
Macy's is a dynamic and inclusive retail company that offers unique opportunities to be part of some of the most memorable moments in people's lives.
Job Description
Macy's is seeking a Manager, Sales and Customer Service to lead a productive and enthusiastic team to create memorable shopping experiences. The ideal candidate will have 3-5 years of management experience in retail and a Bachelor's degree or equivalent work experience.
Requirements
- Leadership and Team Building
- Customer Service Excellence
- Sales and Performance Management
- Analytical Skills
- Operational Management
- Cross-functional Support
- Talent Development
- Conflict Resolution
- Communication Skills
- Technical Proficiency
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
- Tuition reimbursement