Field Engineering Technician-Charlotte, NC

The key role of the Mad Dash Field Engineering Technician is to provide field-based support of customer installations, commissioning and assist with troubleshoot/repair of energy monitoring systems.

Requirements

• Install, program, and configure interval data recorders, power monitoring meters, and other energy monitoring related hardware
• Install smart thermostats and have basic knowledge of HVAC units
• Install telecommunications hardware such as cellular modems, hotspots, and familiarity with Local Area Network (LAN) connectivity
• Commissioning and re-commissioning of installed interval data recorders, power monitoring meters, and other hardware that was installed at customer locations
• Troubleshooting and repair of installed hardware
• Ability to wire current transformers
• Ability to bend and install conduit following NEC standards
• Ability to understand the theory of and installation of basic electrical components such as relays, contactors, and circuit breakers
• Ability to read and comprehend electrical and control diagrams, blue prints, schematics, technical drawings, work orders, instructions and formulas
• Assist with diagnose installation errors and hardware defects
• Operate and maintain Mad Dash vehicle
• Track and report inventory items used
• Arrive at all scheduled dispatches in a timely manner
• Follow all established processes and procedures
• Maintain professional demeanor with clients and customers
• Proficient with technology: smart phones, iPad, tablets, laptops, cloud-based storage, and email
• Must have knowledge of and follow the NEC (National Electrical Code) and OSHA safety standards
• Training for continuous improvement and development
• Track and record job progress and keep lead operations support team informed on site progress

Benefits

• Paid Time Off
• 401k Matching
• Retirement Plan