The Field Engineering Technician provides field-based support of customer installations, commissioning, and troubleshoot/repair of energy monitoring systems.
Requirements
- Install, program, and configure interval data recorders, power monitoring meters, and other energy monitoring related hardware
- Install smart thermostats and have basic knowledge of HVAC units
- Install telecommunications hardware such as cellular modems, hotspots, and familiarity with Local Area Network (LAN) connectivity to insure communications of attached devices and their data uploads
- Commissioning and re-commissioning of installed interval data recorders, power monitoring meters, and other hardware that was installed at customer locations
- Troubleshooting and repair of installed hardware; device failures, data issues, communications failures and other hardware related issues
- Ability to wire current transformers
- Ability to bend and install conduit following NEC standards
- Ability to understand the theory of and installation of basic electrical components such as relays, contactors, and circuit breakers following NEC standards
- Ability to read and comprehend electrical and control diagrams, blue prints, schematics, technical drawings, work orders, instructions and formulas
- Assist with diagnose installation errors and hardware defects.
- Operate and maintain Mad Dash vehicle.
- Track and report inventory items used.
- Arrive at all scheduled dispatches in a timely manner.
- Follow all established processes and procedures.
- Maintain professional demeanor with clients and customers including contractors, maintenance staff, property managers, and tenants.
- Proficient with technology: smart phones, iPad, tablets, laptops, cloud-based storage, and email.
- Must have knowledge of and follow the NEC (National Electrical Code) and OSHA safety standards
- Training for continuous improvement and development
- Track and record job progress and keep lead operations support team informed on site progress, including concerns or issues while on site
- Assembly of various prefabricated enclosures
- Track and report inventory items used
- Arrive at all scheduled dispatches in a timely manner
