Customer Success Manager (Flagship) - United Kingdom

Magnet Forensics is a global leader in the development of digital investigative software. We are seeking a highly experienced Customer Success Manager to own and lead relationships with our most complex, high-value, and mission-critical customers.

Requirements

• Proven experience managing strategic, high-value, enterprise or public-sector customer relationships
• Strong customer success, account management, or technical account leadership background
• Deep understanding of complex software products, technical workflows, and enterprise environments
• Exceptional relationship-building skills with the ability to influence, lead, and align both customer and internal stakeholders

Benefits

• Generous time off policies
• Competitive compensation
• Volunteer opportunities
• Reward and recognition programs
• Employee committees & resource groups
• Healthcare and retirement benefits