Systems Analyst

The Systems Analyst role is responsible for analyzing, designing, administering, configuring and supporting core enterprise technology systems, including Oracle NetSuite and Shopify, to ensure efficient and secure operation in alignment with business goals.

Requirements

• Gather and analyze user requirements to design effective system solutions
• Support and maintain departmental or organization-wide applications
• Collaborate with users and IT staff to troubleshoot issues and improve system performance
• Document system processes, configurations, and user guides and maintain documentation for support procedures
• Assist in testing, deployment, and training for new or updated systems
• Monitor system usage and recommend improvements
• Ensure data accuracy and integrity across supported systems
• Work with vendors or developers to implement software updates or enhancements
• Provide Tier 2/3 support and training for internal users
• Collaborate with vendors and developers for advanced troubleshooting and enhancements
• Monitor system performance and recommend improvements
• Stay current with platform updates, best practices, and emerging technologies

Benefits

• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• Retirement Plan
• Employee Assistance Program