Customer Service Representative

Maharah Human Resources Company is looking for a motivated Customer Service Representative to join our dynamic team. You will serve as a key point of contact between the company and our valued customers, ensuring seamless communication and excellent service delivery.

Requirements

• Respond promptly to customer inquiries through various channels including phone, email, and chat.
• Provide detailed information about company services and policies.
• Handle and resolve customer complaints with professionalism and empathy.
• Maintain accurate records of customer interactions using the company’s CRM system.
• Coordinate with internal teams to resolve customer issues effectively.
• Ensure follow-ups to enhance customer satisfaction and loyalty.

Benefits

• Competitive salary + incentives
• Career development opportunities