Maharah Human Resources Company is looking for a motivated Customer Service Representative to join our dynamic team. You will serve as a key point of contact between the company and our valued customers, ensuring seamless communication and excellent service delivery.
Requirements
- Respond promptly to customer inquiries through various channels including phone, email, and chat.
- Provide detailed information about company services and policies.
- Handle and resolve customer complaints with professionalism and empathy.
- Maintain accurate records of customer interactions using the company’s CRM system.
- Coordinate with internal teams to resolve customer issues effectively.
- Ensure follow-ups to enhance customer satisfaction and loyalty.
Benefits
- Competitive salary + incentives
- Career development opportunities