Technical Account Manager (MSP)
Mainstay TechnologiesManchester, New Hampshire, United States
Posted April 6, 2026
Full Time
About the Company
Mainstay Technologies provides a full IT and Information Security department to small and medium size businesses in the northern New England area.
Job Description
The Technical Account Manager is a client-facing technical role that helps clients get more from their technology through thoughtful strategy, clear direction, and long-term planning. The role involves guiding client decisions, reducing risk, and ensuring technology aligns with business goals.
Requirements
- 4+ years of experience in IT, ideally in a client-facing or MSP environment
- Strong technical foundation across Microsoft environments (M365, Azure/Entra, Windows Server), networking, and security fundamentals
- Experience participating in or leading client conversations, planning, or strategy
- Strong troubleshooting and problem-solving skills across infrastructure and systems
Benefits
- Flexible and fun work environment with events, lunch+ learns, ping pong, snacks, games, and books
- 3 weeks of PTO (4 weeks after 2 years) per year
- A 2-week sabbatical at 5 years and a 5-week sabbatical at 10 years
- Health, Dental, and Vision Insurance
- Disability Insurance
- Group and Supplemental Life Insurance
- Paid Family Leave
- 401(k) with 3% match
- ESOP!
- Team Profit Sharing
- Training program (including paid certifications, tuition reimbursement, and bonuses on achieving certs)
- Paid Volunteer Time Off
