Customer Success Enablement Manager
MaintainXRaleigh, North Carolina, United States
Posted April 2, 2026
Full Time
About the Company
MaintainX is a leading Asset and Work Intelligence platform for industrial and frontline environments, committed to creating a diverse environment.
Job Description
MaintainX is hiring a Customer Success Enablement Manager to own the systems, skills, and standards that enable post-sales teams to deliver consistent value, faster time-to-value, and measurable customer outcomes at scale. The role requires designing and delivering scalable enablement programs, establishing and maintaining role-based curricula, and partnering with senior stakeholders to drive alignment without formal authority.
Requirements
- 3-5 years of experience in Customer Success, Professional Services, or post-sales roles within a B2B SaaS environment
- 2-4 years of dedicated Enablement, readiness, or field enablement experience
- Proven ability to build and maintain scalable enablement programs that drive behavior change and measurable business outcomes
- Experience supporting Mid-Market and Enterprise post-sales teams
- Strong familiarity with post-sales tooling such as Salesforce, Gainsight, Gong, or similar platforms
- Experience working within an LMS or enablement platform, with WorkRamp experience a plus
- Exposure to CMMS, industrial SaaS, or high-growth B2B environments is a plus
- Bachelor’s degree in business, marketing, product, education, organizational development, or a related field is a plus
Benefits
- Competitive salary
- Meaningful equity opportunities
- Healthcare, dental, and vision coverage
- 401(k) / RRSP enrollment program
- Take what you need PTO