Customer Success Manager
MaintainXRaleigh, North Carolina, United States
Posted March 20, 2026
Full Time
About the Company
MaintainX is a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities.
Job Description
MaintainX is a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. As a Customer Success Manager, you'll be a strategic partner to our customers and drive value, retention, and growth.
Requirements
- 2+ years of experience in Customer Success at a B2B SaaS or software company
- Proven knack for making customers stick around
- Top-notch communicator and natural relationship builder
- Ability to lead live product demos and training sessions
- Sharp eye for spotting trouble early and turning it into wins
- Analytical mindset and ability to dive into data to level up the customer experience
Benefits
- Competitive salary
- Meaningful equity opportunities
- Healthcare, dental, and vision coverage
- 401(k) / RRSP enrolment program
- Generous PTO