The Graduate IT Administrator is an entry-level role for recent graduates starting their career in IT, focusing on learning, supporting daily IT operations, and gaining hands-on experience under guidance and mentorship.
Requirements
- Provide first-level IT support (L1)
- Install, configure, and maintain endpoint IT devices
- Perform user account lifecycle and access management
- Support and troubleshoot IT systems, applications, and end-user environments
- Support and troubleshoot network connectivity and Cisco Meraki wireless infrastructure
- Execute onboarding and offboarding processes
- Log, track, and update service requests and incidents in IT service management tool
- Escalate complex issues to senior team members
- Support vulnerability management and patching processes
- Monitor endpoint security tools
- Support monitoring and administration of wireless network infrastructure
- Support audit and compliance activities
- Maintain and validate IT asset inventory
- Identify and support automation of repetitive IT processes
Benefits
- Private health insurance
- Sponsored sports and fitness activities
- Free meal, fruit and beverages at the office
- Opportunity to gain international business experience
- Possibility for personal and professional growth
- Open door policy to all levels of management
- Regular salary reviews
- Annual bonus scheme
- Annual training plans
- English Business classes