Graduate Platform Operations Engineer
MAK-SYSTEMSkopje, North Macedonia
Posted April 24, 2026
Full Time
About the Company
Established in 1984, MAK-SYSTEM’s vision is to design, develop, and deliver globally best-of-breed software to manage Blood, Plasma, Tissue, and Cells from end to end using the best technologies and functionalities for the patient’s benefit.
Job Description
Graduate Platform Operations Engineer is an entry-level role within the Platform Operations team, designed for recent graduates starting their career in IT operations. The role focuses on learning installation, configuration, and support of MAK software products while working under close guidance from senior team members.
Requirements
- Perform software installation activities following standard documentation
- Execute basic configuration of MAK applications
- Identify and report basic issues and errors, and support their resolution
- Apply basic diagnostic tools and troubleshooting techniques
- Support resolution of on-premises client maintenance tickets
- Track assigned tasks and maintain accurate ticket updates
- Create and maintain installation and operational documentation
- Communicate progress and status updates clearly to internal teams
- Follow established procedures, standards, and best practices
Benefits
- Private health insurance
- Sponsored sports and fitness activities
- Free meal, fruit, and beverages at the office
- Opportunity to gain international business experience
- Possibility for personal and professional growth within a stable environment
- Open door policy to all levels of management
- Regular salary reviews
- Annual bonus scheme
- Annual training plans
- English Business classes