Bilingual Customer Service Assistant - (English - Spanish) Remote

We're seeking a Bilingual Customer Service Assistant to handle inbound and outbound calls, manage client cases, and provide excellent customer service in both English and Spanish.

Requirements

• High school diploma required; studies in Communications, Law, Business Administration, Tourism, or related fields preferred.
• Call center, customer service, or related experience (preferred).
• Bilingual: Clear and effective communication skills in both Spanish and English (written and spoken).
• Strong command of Google Workspace and familiarity with CRM platforms.
• Empathy, problem-solving, time management, and organizational skills.
• Availability for rotating shifts with full-time commitment.

Benefits

• Competitive compensation: base payment per hour (Between $5 to $7 USD per hour worked)
• Ongoing professional development opportunities
• Dynamic and challenging work environment
• Paid time off (available after 12 months)