Dedicated Phone Support Technician
MantechVirginia, United States
Posted April 6, 2026
Full Time
About the Company
Mantech is a technology and services firm that partners with U.S. federal agencies, the military, and allied organizations to deliver secure, mission‑critical solutions. Leveraging more than 57 years of experience, the company specializes in cyber defense, intelligence and counter‑intelligence, systems engineering, enterprise IT, software development, data analytics, and C4ISR/C5ISR capabilities. With a workforce of nearly 9,800 employees—40 % veterans and many from intelligence and homeland‑security backgrounds—Mantech brings firsthand operational insight to every project. Its reputation for reliability, adaptability, and a deep commitment to public service makes it a trusted partner for complex, high‑stakes challenges across defense, healthcare, and environmental sectors.
Job Description
MANTECH seeks a motivated Dedicated Phone Support Technician to join their team in Herndon, VA. The role involves performing high-quality installations and troubleshooting telephones, cabling, and network equipment. The candidate will support the Voice Program Recap Office (VPRO) and work on a dynamic team providing advanced solutions to government intelligence agencies.
Requirements
- High School Diploma with 6+ years of experience
- Associates Degree with 9+ years of experience
- Bachelor’s Degree with 7+ years of experience
- 2 years of experience with implementation of the customers classified & unclassified LAN infrastructure
- 2 years of experience installing and troubleshooting telephone instruments and media gateways
- Experience in a variety of cabling areas including 110 type cross connections, RJ45 patch panels, wire wrap terminals, copper cable terminations, DSX Panel T-1 cabling, fiber terminations
- Excellent knowledge of various cabling methodologies, industry standards, troubleshooting techniques, and reading/understanding cable run lists