EOC Systems Analyst

Join MANTECH as a motivated EOC Systems Analyst and shape the future of defense with advanced tech and innovative solutions. This third shift position, working onsite, requires a career and customer-oriented individual to provide Tier II IT Systems support and participate in processes throughout the ITIL Service Lifecycle.

Requirements

• Providing Tier II IT Systems support on a wide range of technologies
• Diagnosing and resolving performance, security, and/or technical challenges
• Writing Standard Operating Procedures (SOPs) to accomplish repetitive tasks
• Participating in processes throughout all phases of the ITIL Service Lifecycle
• Performing requirements analysis, requirements gathering, and integration for all platforms
• Providing direction and guidance to less-experienced Systems Engineers
• Investigating and resolving operational problems in conjunction with other engineering and technical personnel
• Working on project teams responsible for engineering and packaging releases to integrate within the customer’s production IT environment

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Health Insurance
• Dental Insurance
• Vision Insurance