Automotive Service BDC Agent - Cumberland Toyota
MAP Automotive GroupTennessee, United States
Posted May 27, 2026
Full Time
About the Company
At MAP Automotive, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.
Job Description
We're looking for a motivated, customer-focused Service BDC Agent to join our growing team at Cumberland Toyota. This is an hourly position that involves handling service calls, scheduling appointments, and maintaining customer information in the CRM.
Requirements
- Prior BDC or customer service experience preferred (automotive experience a plus)
- Strong communication and problem-solving skills
- Comfortable working with computers, phone systems, and CRM tools
Benefits
- Medical and Dental
- 401K Plan
- Paid time off and vacation
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Long term job security