Customer Success Manager

Webtrekk is one of Europe’s market leaders for Customer Intelligence and Marketing Analytics. We are seeking a Customer Success Manager to support the post-sales customer lifecycle and build relationships with customers as a trusted advisor.

Requirements

• Manage own customer portfolio and build sustainable relationships
• Serve as primary point of contact for important customers
• Promote company’s solutions and services through customer relationships
• Handle customer requests and identify potential issues
• Maintain mastery of Webtrekk and Mapp products and capabilities

Benefits

• Prospect: continuously growing team with experts in customer intelligence
• Team oriented atmosphere: integrity, teamwork, and innovation
• Goodies: individual trainings, employee discounts, company tickets, team events