Senior Technical Writer
MAPP DigitalBerlin, Germany
Posted November 14, 2019
Full Time
About the Company
Webtrekk is one of Europe's market leaders for Customer Intelligence and Marketing Analytics and Marketing Analytics. Since 2019, we are part of the marketing technology service provider, Mapp, and support marketers and data analytics in understanding and analyzing the behavior of the website and app users across all channels and help to utilize this information specifically for marketing purposes.
Job Description
We are looking for a Senior Technical Writer to create excellent, easy to understand and helpful technical documentation for the whole Mapp Cloud. The role involves creating technical integration documents, FAQs, and learning material, as well as building a new company-wide documentation platform in Confluence.
Requirements
- Proven track record of creating and maintaining online help, user manuals, release notes, training documentation for processes, products, and technologies.
- Excellent written and verbal German and English language skills.
- Very good knowledge in Confluence.
- Ability to meet short deadlines without compromising content quality.
- Good understanding of the SaaS business and customer intelligence concept.
- Clear and concise communication with a wide variety of key stakeholders.
- Experience working in an agile environment and ability to adapt quickly to changing product priorities.
