Call Center - Scheduling Specialist

MHC Healthcare is seeking a bilingual Scheduling Specialist to join our Call Center team at the MHC Marana Main Health Center. The Scheduling Specialist is responsible for supporting health center operations by answering incoming patient telephone calls, scheduling appointments for patients, routing calls to appropriate departments, documenting messages, and providing general information to callers.

Requirements

• High school diploma or equivalent
• Bilingual (English/Spanish)
• Experience answering a multi-line phone system
• Call center experience

Benefits

• Medical, Dental, and Vision
• 403(b) with employer contribution
• Short-term disability and other benefits
• Paid time off including 11 holidays plus vacation and sick leave accrual
• Paid bereavement, jury duty, and community service time
• Employee discount for medical services ($500 per year for full-time)
• Education reimbursement ($3,000 per year for full-time)