Senior Customer Service Representative
Maravai LifeSciencesSan Diego, California, United States
Posted March 27, 2026
60000 - 66000 USD
Full Time
About the Company
Maravai LifeSciences translates extraordinary science into everyday miracles, helping biotech, biopharma, and life sciences companies deliver novel vaccines, therapeutics, and diagnostics.
Job Description
Maravai LifeSciences is seeking a Senior Customer Service Representative to join their team in San Diego, CA. The ideal candidate will have 4-6 years of customer service experience, preferably in a manufacturing, biotech, or life sciences environment, and a strong understanding of custom order processes, product specifications, and cross-functional collaboration.
Requirements
- Associate's or bachelor's degree in business, life sciences, or a related field
- 4-6 years of customer service experience
- Familiarity with custom order management, contract interpretation, and regulatory compliance
- Experience with ERP and CRM systems
- Strong analytical skills and attention to detail
- Effective verbal and written communication skills
- Problem-solving mindset and proactive approach to addressing customer needs
Benefits
- Comprehensive medical plans
- HSA/FSA options
- Fertility & family planning assistance
- Pet insurance
- Retirement contributions
- Holidays & Paid Time Off
