Group Sales Coordinator

The Group Sales Coordinator is responsible for managing all aspects of group bookings from initial proposal through post-sailing reconciliation, coordinating cabin blocks, collecting payments, and serving as the primary liaison between group leaders, internal departments, and shipboard teams.

Requirements

• Bachelor’s degree in Business, Hospitality, Marketing, or a related field from an accredited institution.
• 3+ years of experience in group sales, travel coordination, or hospitality operations.
• Proven track record of managing group bookings, contracts, and customer communications.
• Familiarity with CRM systems, booking platforms, and financial reconciliation processes.

Benefits

• Cost-effective medical, dental and vision plans
• Employee Assistance Program and other mental health resources
• Company paid term life insurance and disability coverage
• 401(k) plan that includes a company match
• Paid Time Off
• Holidays
• Vacation Time
• Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends