Technical Support Specialist
MarigoldNashville, Tennessee, United States • Sydney, New South Wales, Australia • London, England, United Kingdom
Posted March 12, 2026
43000 - 45000 USD
Full Time
About the Company
Marigold is a fast-growing marketing technology company helping growing businesses build stronger customer relationships through its three core platforms.
Job Description
Marigold is seeking a Technical Support Specialist to deliver exceptional user experiences and empower customers with our marketing technology platforms. The role involves developing expertise in our product suite, responding to customer inquiries, and collaborating with cross-functional teams to drive resolution. This is a remote position eligible for hire in 10 US states.
Requirements
- 1-2 years of experience in customer support or technical support roles
- Experience in customer-facing environments
- Strong problem-solving and troubleshooting skills
- Demonstrated ability to manage multiple priorities in a fast-paced environment
- Team-oriented mindset with a focus on collaboration and continuous improvement
- Experience working in a remote or distributed team environment
Benefits
- Medical/dental/vision insurance
- Life/accident/disabilities insurance
- Supplemental health benefits
- FSA
- EAP
- Pet insurance
- Paid time off
- Paid holidays
- Birthday benefit day off
- Paid Volunteer Time
- 401k plan with company match
