IT Support Engineer
MasabiRomania
Posted April 30, 2026
Full Time
About the Company
Masabi is a network of innovators from all walks of life, passionate about making a difference. We operate with openness and trust, creating an environment where everyone feels empowered to bring their whole, authentic selves to work.
Job Description
At Masabi, we build fare collection platforms for public transport, and we're looking for an IT Support Engineer to join our remote team. As a key member of our team, you'll provide day-to-day IT support, resolve issues, and improve processes. You'll work with a global team, adapting to different needs and working styles.
Requirements
- Experience in an IT support or helpdesk role within a modern, SaaS-driven environment
- Strong troubleshooting skills across Mac and Windows, and general exposure to SaaS tools and end-user devices
- Experience administering tools like Google Workspace (or similar identity platforms)
- Exceptional verbal and written communication skills in English, with the ability to document processes meticulously
- Happy to work independently in a remote, distributed team
Benefits
- 25 days holiday per year plus the Christmas Shutdown
- Premium medical care via Regina Maria
- Mental health support
- Menopause support
- Regular social gatherings with a monthly allowance for each employee
- Up to €1000 training budget per year
- €200 to spend on your home office
- Choice of workstation
