Business Analyst

Business Analyst position to work with stakeholders and end users to design, modify and implement system solutions. Participate in all phases of the development process, including analysis, design, development, testing, implementation, maintenance, and support for MSBA Applications and other systems.

Requirements

• Analyze client business processes/requirements and develops corresponding processes and data flows
• Document and provides recommendations for future business processes and drive towards continuous process improvements
• Gather and understand business user requirements; create solutions and evaluate outcomes
• Develop comprehensive end to end test cases at the application and multi-application levels
• Acts as IT point person for coordinating and supporting User Acceptance Testing
• Document action items, status reports, and post-project evaluations as required
• Gather and analyze data as requested
• Create BI reports and visualizations as needed
• Create and maintain user, technical and operational documentation
• Conduct user training as needed
• Serve as the primary contact for internal and external user access requests
• Resolve business users’ questions and problems, elevate issues as appropriate