Associate Director of Student Financial Services – Financial Aid

The Associate Director of Student Financial Services - Financial Aid position at Northern Essex Community College is responsible for providing direct management of college personnel and overseeing the daily operations of student financial aid within the Student Financial Services Office. The role involves planning, organizing, and coordinating the development and implementation of assigned financial aid programs and services, ensuring full compliance with federal, state, and institutional regulations and policies.

Requirements

• Bachelor's Degree and 5+ years of experience in the financial aid field.
• Knowledge of software systems used in the administration of state and federal financial aid programs (Ellucian Banner preferred).
• Ability to work in a fast-paced and detail-oriented environment.
• Demonstrated knowledge of federal Title IV regulations, state financial aid policies and programs; needs analysis, verification, awarding, Satisfactory Academic Progress and direct loan processing.
• Demonstrated leadership and management skills, and the ability for creative problem-solving strategies, team-building, process re-design and innovation.
• Demonstrated commitment to customer service.
• Ability to assist with producing, analyzing, interpreting, and presenting data to contribute to decision making regarding financial aid policy and procedures.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Health insurance
• Dental insurance
• Basic life insurance
• Long-term disability insurance
• Paid sick leave
• Paid vacation leave
• Paid personal leave
• Educational benefits for employee/spouse/dependents
• Competitive fringe benefit package