Customer Service Representative

Customer Service Representative responsible for establishing relationships with customers, resolving issues, and performing various administrative tasks.

Requirements

• Associate or bachelor’s degree preferred but not required
• Manufacturing experience strongly preferred
• 1-3 years customer service experience required
• Microsoft Office Suite – basic to above-average computer skills including Excel
• CRM experience preferred
• Ability to perform basic quantitative skills required
• Ability to work with all areas of the business including plant and sales personnel
• Professional verbal and written communication
• Strong customer service advocacy and problem-solving skills