Merchant Support Rep I

Merchant Support Rep I provides payments related support services and ensures superior client experience in all aspects involved in payment processing, while working in a fast-paced and growing company with a family-owned and privately held full-service payment provider.

Requirements

• High school diploma or equivalent
• 2+ years of relevant customer experience
• Proficiency with Microsoft Suite
• Ability to effectively identify, troubleshoot and problem solve
• Ability to listen to others and communicate in an effective manner
• Ability to prevent, manage, and/or resolve conflicts
• Ability to work autonomously while producing a high output of quality work

Benefits

• Competitive Salary
• Bonuses and Incentives
• Comprehensive employer-sponsored health, vision, and dental insurance programs
• Paid time off
• Paid Sick and Paid Holidays
• 401K plan with matching contribution
• Commitment to Career Development and Advancement
• Employee Recognition and bonus programs