Merchant Support Rep I provides payments related support services and ensures superior client experience in all aspects involved in payment processing, while working in a fast-paced and growing company with a family-owned and privately held full-service payment provider.
Requirements
- High school diploma or equivalent
- 2+ years of relevant customer experience
- Proficiency with Microsoft Suite
- Ability to effectively identify, troubleshoot and problem solve
- Ability to listen to others and communicate in an effective manner
- Ability to prevent, manage, and/or resolve conflicts
- Ability to work autonomously while producing a high output of quality work
Benefits
- Competitive Salary
- Bonuses and Incentives
- Comprehensive employer-sponsored health, vision, and dental insurance programs
- Paid time off
- Paid Sick and Paid Holidays
- 401K plan with matching contribution
- Commitment to Career Development and Advancement
- Employee Recognition and bonus programs