Merchant Support Rep II

Join our fast-paced, growing company and further your career with Maverick Payments, where you can thrive, our ideas are valued, and your colleagues feel more like family than coworkers!

Requirements

• Provide first-class customer service/support via telephone, email, chat, and any future channel.
• Triage inbound customer communications, monitor priority of tickets assigned to the queue, and process and escalate tickets accordingly.
• Maintains an accurate and complete record of all inquiries and problems handled.

Benefits

• Competitive Salary
• Bonuses and Incentives
• Comprehensive employer-sponsored health, vision, and dental insurance programs
• Paid time off, Paid Sick and Paid Holidays
• 401K plan with matching contribution
• Commitment to Career Development and Advancement
• Employee Recognition and bonus programs
• Vibrant Office Culture, Team Building, Birthdays, Work Anniversaries, Snacks, and more!