Customer Success Manager
MaxioStatesboro, Georgia, United States
Posted April 6, 2026
Full Time
About the Company
Maxio is the leading financial operations platform for B2B SaaS companies, helping teams automate billing, streamline revenue recognition, and gain real-time visibility into financial performance.
Job Description
We’re looking for a Customer Success Manager who brings structure to complex customer situations, creates momentum where progress has stalled, and drives accounts from challenge to stability.
Requirements
- 3–6 years in Customer Success, Account Management, or similar in B2B SaaS
- Proven ability to manage complex, cross-functional situations involving escalations and account stabilization
- Experience working with finance, billing, or SaaS metrics (MRR, ARR, churn) preferred
- Strong executive communication skills; highly organized and proactive in ambiguity
- CPA certification is a plus
Benefits
- Health, dental, and vision insurance plans
- Medical and dependent care flexible spending accounts
- Paid monthly mental healthcare access with Headspace
- Open PTO - we like to keep this simple...making time for life is important!
- 11 paid standard holidays each year - Including a company-wide Winter Break
- 401(k) savings plan with company match!
- Macbook Laptop
- Paid Parental Leave
