Relationship Associate role involves understanding customer needs, executing digital strategies, and improving brand engagement. Key responsibilities include establishing strong relationships, facilitating client and customer education presentations, and identifying future opportunities to increase lead generation.
Requirements
- Previous experience in a customer service focused position
- Keen problem solver who thinks outside the box and has the ability to provide an exceptional customer experience
- Proven experience in consulting with others to achieve shared daily targets and meet tight deadlines
- Exceptional verbal and written communication skills
- Someone who can master complex products and systems effortlessly
Benefits
- Strong culture and the support of a values-based recognition program
- Novated leasing benefits and discounts
- 12 weeks paid parental leave
- Comprehensive learning and development opportunities to support your career growth
- Sonder digital wellbeing platform, providing personalised support 24/7, plus annual flu vaccinations
- Default Income Protection Insurance reimbursed for members of the MMS Default Super Fund
- Exempt Employee Share Plan
- Volunteer leave & Career break
- MMS Rewards program