Front Desk Agent

The Front Desk Agent role involves ensuring guests have a friendly arrival and departure experience, addressing needs and requests in a timely and efficient manner, and maintaining a clean and organized hotel environment.

Requirements

• Experience in a hospitality, service, consumer-facing franchise or related field preferred
• Can-Do Attitude: Must have a positive attitude and willingness to learn
• Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures
• Handle Pace and Pressure: Must work well in stressful, high-pressure situations
• Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests

Benefits

• Hotel Discounts
• Weekly Pay
• Paid Time Off
• Retirement Options
• Referral bonuses
• Career advancement & upward mobility
• Health, Dental, Vision Insurance