Service Advisor/Writer
Meadowland of CarmelNew York, United States
Posted May 17, 2024
Full Time
About the Company
Meadowland of Carmel is an automotive dealership in Carmel, NY that sells vehicles and provides comprehensive service and repair for brands such as GMC, Stellantis FCA, and MOPAR. The company emphasizes high-quality products and customer service to foster repeat business and referrals.
Job Description
This role focuses on providing excellent customer service by assisting customers with their automotive needs. The Service Advisor/Writer will be responsible for gathering information, advising on repair options, and maintaining a safe and healthy work environment. They will also act as a key link between customer, technicians, and the company.
Requirements
- Assist customers with their automotive needs and advising them of repair options.
- Gather and decode customer information to relay concerns to technicians.
- Document services declined and advise customer of current and future needs.
- Maintain excellent CSI scores.
- Build strong relationships with customers.
Benefits
- Long-term Growth Opportunities
- Medical, Dental, and Vision Insurance
- 401k match
- Additional benefits
- Competitive pay
