Bilingual Customer Support Specialist

MealSuite is looking for a solutions-driven and customer-focused Customer Support Specialist to join their Customer Support team, requiring fluency in French. The role involves facilitating delivery to customers, managing incoming queries, improving technology, and continuing to grow professionally.

Requirements

• 1-3 years of direct experience in customer support roles
• Experience with Customer Success Management tools
• Experience in the foodservice, acute care, or tech industry
• Clear and concise communicator
• Calm, flexible, and resilient under pressure
• Analytical and investigative problem-solver
• Ability to thrive in a collaborative, fast-moving environment

Benefits

• Unlimited paid time off
• Retirement savings support
• Health benefits
• Hybrid flexibility
• Work-life balance
• Participation in our equity program
• Opportunities for career development and advancement